Delivery, Refund & Returns Policy

Delivery policy

Please note that International customers should contact Us at info@HeartSmart.me to discuss shipping options.

Refund and returns policy

Before returning any products, please contact Us first on 1800 806 157 or office@heartsmart.me.

HeartSmart.me provides refunds for unopened/unused products only, where:

Refunds will only be provided when goods have been returned to Us within 7 days of HeartSmart.me being notified about the return. Where refunds are provided, they will be credited to the credit card used for the original order. Please note that HeartSmart.me does not provide refunds on postage and shipping costs, and that return postage costs are the responsibility of the customer.